Privacy Policy
Wire Works Co Inc. DBA Woods Contracting respects your privacy and is committed to protecting the personal information you share with us through our website, forms, phone, text, or other communications. This Privacy Policy explains what we collect, how we use it, and the choices you have.
Information We Collect
We may collect the following types of information when you contact us, request a quote, or use our website:
- Contact information: name, phone number, email address, and physical address (if provided).
- Project information: details you submit about your project, service request, photos, notes, and preferences.
- Communication details: messages you send to us including forms, emails, SMS messages, or call notes.
- Website usage data: IP address, browser type, device type, pages visited, and general analytics data collected through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Respond to inquiries and provide estimates or scheduling.
- Provide services, project updates, and customer support.
- Send transactional communications such as appointment reminders, confirmations, and service notices.
- Improve our website, services, and customer experience.
- Maintain security, prevent fraud, and comply with legal obligations.
SMS/Text Messaging Consent
Entering your phone number alone does not grant permission to send SMS messages. If SMS consent is offered on our forms, it must be provided explicitly by selecting the appropriate checkbox or opt-in option.
If you opt in to receive text messages from Wire Works Co Inc. DBA Woods Contracting, the following applies:
- Who sends messages: Wire Works Co Inc. DBA Woods Contracting.
- Types of messages: transactional messages such as appointment confirmations, reminders, scheduling updates, and service notifications. Marketing messages are sent only if you provide separate consent.
- Message frequency: may vary.
- Message & data rates: may apply depending on your wireless carrier.
- Opt-out: reply STOP at any time to cancel SMS messages.
- Help: reply HELP for assistance.
Marketing SMS messages are optional. You may still contact us and use our services even if you do not opt in to receive marketing text messages.
How We Share Information
We do not sell your personal information. We may share information only in the following limited situations:
- Service providers: trusted vendors who help operate our website, communications, scheduling systems, analytics tools, hosting infrastructure, or messaging platforms.
- Legal requirements: if required to comply with applicable law, regulation, legal process, or enforceable government request.
- Business operations: if necessary to fulfill a service request, project scheduling, or other activity you requested.
SMS Consent: SMS consent is not shared with third parties for marketing purposes. We may share your phone number only with service providers that assist in delivering SMS messages such as messaging platforms or carriers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service providers or messaging delivery platforms, is permitted only as necessary to provide services. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Cookies & Analytics
Our website may use cookies and similar technologies to help the site function properly, understand website traffic, and improve overall performance. You may adjust your browser settings to refuse cookies or notify you when cookies are used. Some website features may not function properly without cookies.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to respond to your request, provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
- You may request to update or correct your personal information by contacting us.
- You may opt out of SMS messages at any time by replying STOP.
- You may opt out of marketing emails if applicable by using the unsubscribe link or contacting us.
Third-Party Links
Our website may contain links to third-party websites such as social media platforms. We are not responsible for the privacy practices of those websites. Please review their policies independently.
Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page along with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Wire Works Co Inc. DBA Woods Contracting through the contact information listed on our website.
https://wireworkscoinc.com/